FirstCodeCentral's Internet on-line coding service couples the technology expertise of First Class Solutions, Inc.'s^sm Internet Division with the health information expertise of First Class Solutions, Inc.'s ^sm Healthcare Division to provide ICD-9cm and CPT coding support to our clients. Coding is completed from remote locations by our Coding Professionals, eliminating delays and travel expense and improving your organization's cashflow. FirstCodeCentral's Internet on-line coding service uses Web-Page Distributed Data Capture scanning technology coupled with a robust document management system, Verisign's encryption technology, and secure servers protected by firewalls under the direct supervision of health information professionals to provide a safe, secure, and HIPAA compliant solution for remote coding.

How does it work?

Step 1: Patient records are captured at the healthcare facility using our Web-Page Distributed Data Capture scanning technology. This technology does not require the installation of any software on the facility computer. The record is scanned, indexed and released to our server using an Internet browser. Scanning my be done offline from the internet and released to our servers when an internet connection is available. Specialized encryption technology is used to ensure secure transmission. Alternatively, the records may be copied to a CD and the the CD sent via overnight delivery to the attention of our Coding Scheduling Manager.

Step 2: Once the images are received and secured on FirstCodeCentral's server, First Class Solutions, Inc. ^sm Coding Scheduling Manager assigns the records to one of our Coding Professionals with the skill necessary to code the type of records sent. Only this Coding Professional will be assigned access to the assigned records via an encrypted transmission. First Class Solutions, Inc. ^sm Coding Professionals are allowed to view records only. No printing capability is permitted.

Step 3: If one of our Coding Professionals has a question or needs additional documentation, s/he can send electronic requests back to the health care entity or ask questions of First Class Solutions, Inc.^sm Physician Advisors or Coding Director on-line. Once the coding is complete, the appropriate ICD-9cm and/or CPT codes and any comments are transmitted via fax or email back to the health care entity using a Coding Summary form. The Coding Professional will complete a Physician Communication form for each record requiring additional information or clarification for completion. This Communication form can be emailed or faxed to the client contact.

Step 4: Patient record images remain on FirstCodeCentral's secure server for a thirty-day period to allow our Coding Director to perform quality checks on the accuracy of our Coding Professionals' work. After thirty days, the images are automatically deleted from the server or, if you prefer, FirstCodeCentral will write the images on to CD-ROMs for the health care entity to retain. If the client provided us with a CD-ROM, our Coding Professionals will code these records on-site at our office. The CD-ROM will be retained for no more than two weeks and then returned to the client.

How much does this service cost?

For many clients, the cost of this service is less than the cost incurred for coding and travel of our Coding Professionals. FirstCodeCentral's Internet on-line coding service is provided on an all-inclusive rate per record or visit. There is no software to license or expensive hardware to purchase. FirstCodeCentral will provide a no-obligation proposal.
Compare our rates to others.

A small fee will be issued for those clients who request that their patient record images be written to CD-ROMs and returned to them.

Who is FirstCodeCentral and First Class Solutions, Inc.^sm?

First Class Solutions, Inc.^sm is a diversified health care and computer consulting firm. First Class Solutions, Inc. ^sm started as a computer consulting firm in 1988 and added the healthcare division in 1989. The health care consulting firm provides a variety of services including Operational Assessments, Temporary Management, Short-term Coding Support, and JCAHO preparation. For further information, refer to our website at www.firstclasssolutions.com

Since 1989, First Class Solutions, Inc. ^sm offered CodeCentral, a remote coding service via fax and mailed photocopies and FirstCopy, a release of information service. FirstCodeCentral combines the expertise of CodeCentral with our Internet expertise to provide secure, fast, and technologically advanced coding services for our clients.

FirstCodeCentral is an Internet-based coding support solution that combines web-access to encrypted electronic images of patient records, with the ICD-9cm and CPT coding expertise of the Coding Professionals of First Class Solutions, Inc.^sm to perform remote coding services. First Class Solutions, Inc.^sm Internet Professionals are prepared to accommodate any HIPAA mandated code sets to ensure privacy, security and unique health identifier, and have imbedded the latest security technology to protect the confidentiality of your patients' records.

Oversight:

First Class Solutions, Inc. ^sm is governed by a team of Health Information and Internet Professionals. Together this team of information security specialists have established procedures regarding security, privacy, and access to the system. These procedures are included in our employee orientation for FirstCodeCentral Coding and Internet Professionals.

Security:

First Class Solutions, Inc. ^sm established strict security safeguards long before it established FirstCodeCentral because as an Internet Access Provider it was managing client's proprietary information. FirstCodeCentral's servers are located inside First Class Solutions, Inc. ^sm secured computer room. This facility is equipped with double communications redundancy to the Internet backbone, battery backup UPS and high-bandwidth communications. All systems have redundant components (power supplies, RAID drives, cooling fans, etc.) which limit downtime. Full backups are performed daily.

First Class Solutions, Inc. ^sm building is physically secured with 24-hour monitoring by security systems and personnel. Designated code access is required to enter the building and access to the computer room is further limited to four (4) key personnel. FirstCodeCentral's servers are locked in a physically secure cabinet.

Do you want First Class Solutions, Inc. ^sm to be your ASP?

First Class Solutions, Inc. ^sm is willing to serve as your storage facility for your coders to access your records. Knowing your records are under a health information professional's supervision, provides a peace of mind not present or available with other ASPs.

*Client Site Requirements:

The client is required to have a PC to connect to a scanner. This PC does not need to be dedicated to the scanner. The specifications are a minimum of:

Intel Pentium
512 MB RAM
30GB hardrive space for scanner & temporary image storage
Microsoft Windos XP
Microsoft Internet Explorer 6.0 or higher

Access to the Internet: The client should use the organization's existing access to the Internet, outside the firewall. There are no firewall concerns as there will be NO access into the organization's computer system.

Training/Support:

We will provide training on-site and end-user support via telephone during the hours of 9:00 a.m. to 4:30 p.m. Central Time, Monday through Friday.